Contact Us

Have a question about a product, an order, or a return? We are happy to help. The fastest way to reach us is WhatsApp.

Contact Details

We usually reply within a few hours, from 10:00 AM to 8:00 PM.

Delivery Across Bangladesh

We deliver nationwide by courier, with cash on delivery available. Orders are dispatched from our warehouse in Savar, Dhaka.

Warehouse Address

SoundLoom
Gohailbari, Zirani, Savar, Dhaka
Bangladesh

Please note: this is our dispatch warehouse, not a retail showroom. We do not sell over the counter here, so please do not travel to this address to buy a product. All orders are placed through this website or over WhatsApp and delivered to you by courier.

Orders and Returns

For a return or replacement request, please contact us within 48 hours of receiving your product. Full details are in our Return & Refund Policy.